In the quest to furnish you with a formidable competitive edge, Greenfields Research invests time in comprehending your distinctive needs and the insights you are keen to secure.
Leveraging top-tier research technology and tools, we are poised to fulfil your research objectives, be it aimed internally (employee-centric) or externally (focusing on market, client, and customer dynamics).
Our diverse methods encompass
A dedicated in-house contact centre (CATI)
Advanced online research tools
Comprehensive face-to-face fieldwork
External research specialties
- Getting to the pulse of customer satisfaction and Customer Experience (CX)
- New avenues in product or concept development
- Strategic brand tracking for insightful competitor analysis
- Stakeholder perceptions and industry benchmarks
- Insights into termination and lost business avenues
- Strategies to enhance sales effectiveness
Citizen centric research studies to assist local and provincial government in alignment to strategic pillars for service delivery
Internal research specialties
- Climate surveys to gauge communication effectiveness
- Strategies to foster robust employee and employer engagement
- To holistically evaluate your business health through the lens of human capital, we conduct intensive internal research.